Shipping, Refund and Return Policies
GENERAL SHIPPING POLICIES:
- All orders process within 7 business days
- Once processed, a tracking number will be issued. Usually delivery is within 7 days of the tracking number being issued.
- Our experts will package your painting so it will arrive to your door as it left ours.
- We use DHL, UPS, USPS to safely ship our products to customers
CONTINENTAL USA SHIPPING:
- Kandelaki Art is proud to offer FREE shipping to the continental USA.
INTERNATIONAL SHIPPING:
- Shipping rates outside of the USA will be dictated by location and total weight of the shipped box.
CUSTOMS:
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Please check your country's customs policies. Every country is different.
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Upon purchasing, the customer is accepting full responsibilities for all expenses that come along with customs.
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Orders CANNOT be cancelled, returned or exchanged because of customs fees, taxes, or duties.
RETURN POLICY:
- All sales are FINAL
- All paintings are sold "as is."
- Please request a condition report for any original painting before purchasing.
- Some of the pieces we offer and plan to offer are 30+ years old. There will be normal wear.